Solved Annoying issues forwarding calls directly to voicemail

Status
Not open for further replies.

Ruth Wildman

Bronze Partner
Basic Certified
Joined
Mar 28, 2018
Messages
4
Reaction score
2
I have a client with a non-geographic number, which is piggy-backed off their main SIP trunk number. I need these calls to go straight to a voicemail.
I have set an incoming call rule with the 0800 number pointing at a mailbox of an extension.
The extension is registered
When a call comes in, although I can see in the call log it is an incoming call to the 0800 number, it is routing to the main SIP trunk route not the specific route for that number.
I have changed the incoming call rules so it is at the top but no difference.
Any ideas?
 
I knew I'd resolve it after posting this - rooky error muddling up DID and CID's. The 0800 in passing through as the CID!
 
Status
Not open for further replies.

Forum statistics

Threads
111,974
Messages
590,081
Members
164,899
Latest member
mazet