Self-hosted on-prem setup we have inherited recently. For one user when they answer a call via the mobile app the call is actually picked up from their desk phone. The mobile app shows the call as connected but they can neither hear the caller, or send audio out. The call is going to their in office Yealink T46G and is answered on speakerphone mode. They are currently using the 3CX for Windows client on their workstation, and the app is up to date.
Checking audio source settings from 3CX for WIndows, and from the app don't show that the audio is being routed to the Yealink.
Checking audio source settings from 3CX for WIndows, and from the app don't show that the audio is being routed to the Yealink.
