API integration with 3CX using non-supported CRM

[sugarCube]

I have a middleware that has been built but I want to be able to communicate with 3CX with a non-supported CRM, can someone point me to how to go about it? This is really pressing...

 

[edossantos]

You need to create a CRM template, by following this guide:
https://www.3cx.com/docs/crm-integration/