Apply group membership to old queue, digital recept and ring group

[Claudia Fortin]

We want to move the existing call groups, queues from old console management to webclient admin management with out creating new ones and be able to program the group membership.

We thought of using the MCM parameters from the custom parameters, but we don't know the possible consequences of this action.

 

[Guillaume Bourgeois]

Hi Claudia,
Unfortunately, it is not possible to do this via the GUI, for now.
I did some tests for you, I managed to proceed with the XAPI of the WebClient without having to delete and recreate the groups.

We could certainly help you with this process, contact us.

Have nice day