Hello,
I have two issues I need help with.
Türk Telekom and SIP Trunk Issue: Currently, we are using Türk Telekom's fixed line service, but when I contacted Türk Telekom, they stated that they cannot provide the SIP Trunk details. As a result, we cannot make outgoing calls, and we are also unable to receive incoming calls. I am not sure why this is happening and would appreciate guidance on how to resolve this issue.
SIP Status Issue: Some lines within the company are experiencing a situation where the SIP status turns red on its own and then switches back to green. How can I monitor this issue, and what solution would you recommend?
Thank you in advance for your assistance.
Best regards,
I have two issues I need help with.
Türk Telekom and SIP Trunk Issue: Currently, we are using Türk Telekom's fixed line service, but when I contacted Türk Telekom, they stated that they cannot provide the SIP Trunk details. As a result, we cannot make outgoing calls, and we are also unable to receive incoming calls. I am not sure why this is happening and would appreciate guidance on how to resolve this issue.
SIP Status Issue: Some lines within the company are experiencing a situation where the SIP status turns red on its own and then switches back to green. How can I monitor this issue, and what solution would you recommend?
Thank you in advance for your assistance.
Best regards,
