Attachment guest

[CMSNEt]

Hi,
we have installed the livechat plugin on the customer's site, on the operator side he is able to send files without problems while via the web the guest user who opens the chat from the site as he can attach files. Attachment icon is missing.

Thanks for your help

 

[Constantinos Constantinou]

Hello @CMSNEt ,

Attachment icon is not missing from the Live Chat. It is a feature that is not supported at the moment.

If this is something that you would like to be considered as part of our functionality, please proceed and propose it in the ideas section.

 

[CMSNEt]

Thanks for the answer, too bad because it is a useful function in today's times.
Where can I find the ideas section?

 

[VasilisV_3CX]

Our pleasure @CMSNEt. The ideas forum is only accessible to Gold partners and above. You can definitely vote on existing ideas, which you can browse here and may have already covered your concern.