Auto-Answer

[Mohamedseliem]

Hello everyone, hope you're doing well
Is there any way to get auto-answer enabled?
Ver. 18

 

[Evolute IT]

In the app, under ... > Settings > Audio/Video, there's a checkbox for this.

 

[Mohamedseliem]

Firstly thank you
Then, this can done by picking up the call automatically yes
But agent can change it

 

[Mohamedseliem]

???

 

[Evolute IT]

As I explained, the option is in the Webclient.

Yes, users can change it. Just don't tell them.

 

[ivan.antic]

Am I blind or what ? ... where is "that" auto-answer option under Audio/Video ?

 

[JosIPVG]

@ivan.antic

 

[ivan.antic]

Oh ... it's in the 3CX Desktop app not the web

 

[JosIPVG]

Oh ... it's in the 3CX Desktop app not the web

Just checked webclient and i cant find it there either , so yeah probably only available in the Desktop app