Auto-delete on inactivity

[YWiegman]

Goodmorning everybody,

I was wondering is 3CX StartUP uses the same auto-deleting that the old hosted instances did. Online I cant seem to find an answer.
The auto-delete was a big hurdle for us and one of the reasons we didn't use the hosted instances. If StartUP does not have this policy, that would be a very interesting option for us instead of the self-hosted version.
Hope one of you can give me a definitive answer.

 

[YiannisH_3CX]

Hello @YWiegman

Why is this an issue for you? If you are not using the instance then it's auto deleted. You understand that we cannot have something that it's not in use running perpetually on the cloud. If you are using the instance then it's not deleted.

StartUP will also have the same functionality in the future.

 

[YWiegman]

Thank you for your reply.
It is an issue because we mainly service K12 customers. In the Netherlands there is a summer holiday of at least 6 weeks in which school are closed and there are no employees in the school, so there are no calls being made. If the instance is deleted in 4 weeks, this will be an issue for us.
If StartUP will have that same functionality, this is not the product for us and we will remain with our self-hosted instances.