Auto-Provision T42U

[Noadcoco]

Heya,
When i try to auto-provision an IPPhone Yealink T42U, it become unreachable,
and i have to add manually the SIP Server to make it fonctionnal
Do you know how can i automate it?

 

[SteveITS]

Are you following https://www.3cx.com/sip-phones/yealink-t4-series/ ? At what point does it fail?

Correct firmware? https://www.3cx.com/docs/phone-firmwares/

 

[SOFTISS]

If you try the steps above and it still did not work, go to Event log, search for RPS request. That will give you an idea of the issue. If your phone is not a new one, the chances are it's already registered in another enterprise and you will need Yealink to remove that MAC address from their end, and do it again.

 

[JohnS_3CX]

Check the VLAN settings in the extension