Automatic Routing Between Bridged Systems

[Bamele]

Hi I have a question about 2 3CX Phone Systems bridged together.

I am thinking of implementing 3CX systems in both our offices. I would like to know though if I bridge these offices and assign different prefix numbers to dial between extensions of these offices, will I be able to assign rules to an extension in office A to route to an extension in office B say when the office A is closed and someone from outside rings a number that is directed to an extension in office A.

In other words route a call to office B when office A is closed and a out of office rule is set up to forward the calls to office B.

Will I be able to see extension of Office B in the admin console of Office A when setting up a rule for the extension in office A?

Thanks in advance.

Bamele

 

[craigreilly]

Just pretend it is an "External Number".
So if in Office A you need to reach Office B, and it's prefix is 22 and want to forward calls to ext 300 - put 22300 in the External Call field. It will go thru the Outbound Rules and find the right one.

 

[craigreilly]

You can see the status of the extensions on both sites on the presence screen though

<-- if you have a PRO license only.

 

[Bamele]

Thanks guys, these are all the answers I was looking for.

Time to deploy

 

[netswork]

If your install is going to be small, limited to these two sites, you dont have to use prefixes...just plan it out. I have a customer with 9 locations all bridged and we dont use any prefixes. So they just dial extension to extension like normal.

11xx branch 1
12xx branch 2
13xx branch 3
ect.


I make sure to not overlap system extensions for things like trunks, ring groups, IVR's and conferencing. It makes it easier for the user to just dial the branches 4 digit extension.