I see and know we can switch extensions to available during specific hours, but can we automatically switch it to an AWAY status automatically as well during other times.
Example:
Operator is set to Available and pushes calls to the IVR. After hours it should go to the out of office IVR which is the away status.
Example:
Operator is set to Available and pushes calls to the IVR. After hours it should go to the out of office IVR which is the away status.
