Backup and Restore Tool

[Derek66]

I have attempted to restore a backup of our 3cx sytem after a fresh windows installation, the Tool appears to have completed all the required functions but seemst to be hanging nt he 3CX server is restarting dialogue - would itbe sace to EXIT as the button is not greyed out?

 

[Ian Joyce]

Check out this article: http://www.3cx.com/blog/docs/backup-restore-troubleshooting/

 

[jpillow]

You should be fine, I'd simply uninstall and reinstall software and backup file. Do you use this server for anything other than the 3cx software?

 

[danhriscanu]

Backup and restore tool has a log. Look there for any errors when you do your restore.