Backup error FROM Google Cloud

[orange2]

I am getting this when backing up from the Google Cloud to a Google Drive. Anyone know what's going wrong?

3CX Phone System tried to backup but failed due to the following reason(s):
The service drive has thrown an exception: Google.GoogleApiException: Google.Apis.Requests.RequestError
Rate Limit Exceeded [403]
Errors [
Message[Rate Limit Exceeded] Location[ - ] Reason[rateLimitExceeded] Domain[usageLimits]
]

at Google.Apis.Requests.ClientServiceRequest1.ParseResponse(HttpResponseMessage response) at Google.Apis.Requests.ClientServiceRequest1.Execute()
at Google.Apis.Requests.PageStreamer4.Fetch(TRequest request)+MoveNext() at System.Collections.Generic.List1.AddEnumerable(IEnumerable1 enumerable) at System.Linq.Enumerable.ToList[TSource](IEnumerable1 source)
at GoogleDriveImpl.GdFolder.DoGetFiles(String type)
at GoogleDriveImpl.GdFolder.DeleteFile(String name)
at _3cxBackupRestoreImpl.BackupRestoreUtils.Backup(IFilesystem filesystem, String instanceId, String cfgPath, String dbConnectionString, BackupConfig options, String fullpathFilename, Boolean sendEmail)
at BackupRestoreSchedule.BackupJob.Execute(IJobExecutionContext context)

Thanks

 

[cobaltit]

Yes the problem is exactly what it says.

Rate Limit Exceeded [403]

Not a 3CX issue. All you can do is schedule your backup for a different time. Tons of threads on this.

 

[JohnS_3CX]

Hi orange2

Search the forum for "Rate Limit Exceeded" if you want to see what other users did.

As @cobaltit suggested, the solution is usually to change the backup time, try after midnight.

Google has seems to have some limits that can be reached (based on their own internal policies) and they stop the transaction.

 

[orange2]

Many thanks and sorry for effectively being lazy!