Bandwidth.com Caller ID Issue

[Kanwar]

Hi Folks

I'm trying to set up Bandwidth with 3cx and ran into a Caller ID issue. I've used the template provided by 3cx and getting "Unknow " as caller ID. Is there any particular setting I should look into to fix the issue?

Best Regards

 

[cobaltit]

Did you check the activity logs to confirm Bandwidth is sending you caller-id? 3CX templates just 'work' so I'm assuming that's where the problem is