One of my clients relies very much on Billing Codes when making calls. We've been running into issue after issue on these so far and doing what I can to solve them. Wondering if anyone knows how to fix this:
- Enforce Billing Codes: I'm currently under the impression this is impossible without 3rd party software which is looking to be $1k+ per year.
- Billing Code Reporting: I can't seem to generate a report that covers multiple billing codes, I tried entering it as "1234,5678" as well as "1234 5678" but it doesn't work, this means I have to make a separate report for each and every billing code. Is there a way to have multiple billing codes in one report?
- The Important One: Since we can't enforce billing codes and since the 3CX system removes billing codes from reports (Shows 800-555-1212 instead of 800-555-1212**1234) there really really really needs to be a way to generate a report of numbers dialed with no billing code. I can't send them a report of all calls, then 27 separate reports for all of the billing codes in use and then ask them to manually de-duplicate them, to figure out who forgot to enter a billing code when they dialed out. If this is actually not possible then is there a way to customize the PDF columns so that it includes the billing code?
