BLF check extension logged in queue

[epress]

Hi,
One of our customers would love to see if an extension is logged in a queue or not by simply a BLF that turns green if the extension is logged in the queue and red if it isn't.

Is there any way we can satisfy this request?

Best regards

 

[Saqqara]

I do not think this is possible on the phone

You can use 3CX client and webclient to see who is logged into a queue

https://www.3cx.com/docs/pbx-queue-status/
https://www.3cx.com/user-manual/web-client/

 

[epress]

I do not think this is possible on the phone

You can use 3CX client and webclient to see who is logged into a queue

https://www.3cx.com/docs/pbx-queue-status/
https://www.3cx.com/user-manual/web-client/

Yes we know that, but our customer would like to see it on the phone and we'd like to know if this is possible or not so we can answer him in a proper way.

 

[YiannisH_3CX]

Hello @epress

Please note that it is not possible to monitor the login/logout status of an extension through the BLF keys of an IP phone. Only the 3CX clients have the ability to do so as this is done only through presence.

 

[epress]

Hello @epress

Please note that it is not possible to monitor the login/logout status of an extension through the BLF keys of an IP phone. Only the 3CX clients have the ability to do so as this is done only through presence.

Thanks @YiannisH_3CX for the answer

 

[YiannisH_3CX]

You are welcome. Glad i could help