Block calls coming from outside the organization

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EbenisterieNorclair

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We have a group of extensions we want to isolate from the external world - no outgoing nor incoming external calls.

When configuring a user, the second parameter under Options seemed to be what we're looking for: in French it reads "Désactiver les appels externes", which translates to "Disable external calls":
1.png


In reality, it only does half the job: it prevents the user from making external calls, but the user can still receive calls from outside the organization... how can we prevent both?
 
Simply review how that call is arriving there and prevent that...

Inbound DID? Set route to somewhere else.
Transferred call? Tell the person sending the call not to.

You could also use the exceptions in the extension to prevent this:
1702358834846.png
 
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