Block Internal Calls

[VoIPItLikeItsHot]

HI

We have a care home customer who needs to restrict bedroom phones from making internal and external calls (Pin protect will work with external), and only recieve calls via DDI

They will have Samsung mobiles with the 3CX app

I can't find a solution for them, other than ditching the 3CX app, and forwarding the DDI calls to the mobile number from a ring group.

Any other suggestions?

Thanks in advance

 

[Alejandro_3CX]

Hi @VoIPItLikeItsHot for external calls, edit the user extensions and enable the parameter Disable external calls.



Regarding blocking calls between extensions, you will need to use the exception rules in each user. There is not any other alternative for that, even if you set the pbx to MCM, to block calls between the users in the same department you would need to use the exception rules.

 

[VoIPItLikeItsHot]

Hi @VoIPItLikeItsHot for external calls, edit the user extensions and enable the parameter Disable external calls.

View attachment 52672

Regarding blocking calls between extensions, you will need to use the exception rules in each user. There is not any other alternative for that, even if you set the pbx to MCM, to block calls between the users in the same department you would need to use the exception rules.

View attachment 52673

Thanks