Block Wan requests is On

[Tele Connect]

I cant find the location were I can dis or enable the "Disallow use of extension outside the LAN" in the latest version 18.o update 7. I want to register a extesion from the outside but this is not working due the block Wan request. In the older version you could select it in the options tab in the extensions, but not anymore in version 18

Who knows.

 

[Nathan@Voxtelesys]

I believe the setting you are looking for was renamed for clarity to "Block remote phones using stun (Insecure!)".

 

[Tele Connect]

I believe the setting you are looking for was renamed for clarity to "Block remote phones using stun (Insecure!)".

Nathan,

I have one extension operational with a remote phone ( configured in the old version) and this new extension. Settings for Block remote phones using stun are the same, but still get the block on WAN in the log.

 

[Alphabetic]

Check its not in the blacklisted IP list.

 

[Tele Connect]

I have added the IP to the white list. ( If its in the black list then is doesn't shows up in the log file as Block on Wan.)

I have an extension which on the same external network is operational thru the wan. I think its a setting somewere within the exension configuration.

 

[Kevin@voxtelesys]

Under the phones tab for that user what is the provisioning method set to?

Also make sure the firmware is up to date. https://www.3cx.com/support/phone-firmwares/

 

[JohnS_3CX]

This has simply been renamed.

 

[Tele Connect]

This has simply been renamed.
View attachment 36699

John Thanks, worked