- Joined
- Jul 18, 2011
- Messages
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Hi, I have an issue with port 443 access from pbxmonitor.net. I have:
Version 20.0 Update 8 (Build 1109 Release) 4 sim pro
Amazon light sail hosted
I have country code restrictions set to north america.
I have console restrictions enabled.
I have my monitoring service’s web site whitelisted in the firewall and console restrictions.
My audit logs do not show unknown ip connections
Anti hacking enabled with Automatic global ip blacklist enabled.
System is fully functional, 2 trunks to skyetel and vitelity.
Console access no problem.
My monitoring service’s web site, pbxmonitor.net can not connect to my instance and generates this error message. TCP Connection Failed, Management Console Port Incorrect, Port Not Open, or we are blocked by a Firewall!
In my system health_report.txt I can see my office ip connected to port 443, can anyone suggest where to look to see what may be blocking the pbxmonitor.net access to my port 443? I have verified the admin password is correct as entered at pbxmonitor.net. I have about 20 other instances being monitored at pbxmonitor.net and they have no issues. For some reason I can not select the system in the drop down box at the bottom of this thread posting interface so I have selected a similar system. Thanks in advance for any help.
Version 20.0 Update 8 (Build 1109 Release) 4 sim pro
Amazon light sail hosted
I have country code restrictions set to north america.
I have console restrictions enabled.
I have my monitoring service’s web site whitelisted in the firewall and console restrictions.
My audit logs do not show unknown ip connections
Anti hacking enabled with Automatic global ip blacklist enabled.
System is fully functional, 2 trunks to skyetel and vitelity.
Console access no problem.
My monitoring service’s web site, pbxmonitor.net can not connect to my instance and generates this error message. TCP Connection Failed, Management Console Port Incorrect, Port Not Open, or we are blocked by a Firewall!
In my system health_report.txt I can see my office ip connected to port 443, can anyone suggest where to look to see what may be blocking the pbxmonitor.net access to my port 443? I have verified the admin password is correct as entered at pbxmonitor.net. I have about 20 other instances being monitored at pbxmonitor.net and they have no issues. For some reason I can not select the system in the drop down box at the bottom of this thread posting interface so I have selected a similar system. Thanks in advance for any help.
