Blocking SPAM Calls

[greatchoice]

Wondering what the best method could be to block SPAM and FRAUD calls. Customer is getting a call every few minutes that is spam

 

[cobaltit]

It's best done at the provider level if they offer it. Some do (like us). Otherwise you are waiting for STIR/SHAKEN adoption by more companies.

 

[leejor]

....or, if they are Robo calls (not dialled by a human), sent them to an IVR first.That will require the caller to make a selection, whicg a robot can't. The IVR can simply provide some useful information to the caller, like hours, or location, and does not have to be long. " Thanks you for calling ABC company, curbside pickup of all orders is now available, please press 1 to connect to an agent"