Break time routing or 3rd routing options?

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SaraMarlar

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I have a system that has 3 different flows:
8am-9am: flow to a digital receptionist and then a ring group
9am-5pm: flow to a digital receptionist and then a different ring group (Office Open Hours)
5pm-8am: flow to a digital receptionist and then another different ring group (Office Closed Hours)

Currently it's using a dial plan, and I'd love to find a way to use digital receptionists to match the same call flow. The only issue is the 8am-9am flow. I know that if it was just an extension, I could use exceptions. Does anybody have a good work around so that we can have a 3rd route in addition to the Open and Closed hours? It doesn't look like the Break time can have it's own routing which is honestly a shame.
 
Hi there.
If you route all of your calls to the extension that will do all this routing for you, as you say using exception option, is that not good enough option for you?
 
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