To access your account, a Self Managed or 3CX Hosted subscription is required.

ImNishat

SMB User
Joined
Oct 1, 2025
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Hi Team,

I am getting the error like subscription is required while login and accessing the any tab like Certification, My systems and my account etc. I don't know why, i have attached few snapshot for your reference.
 

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SMB accounts do not have access to the 3CX portal. You can access your PBX directly via the https://xxxx.3cx.cloud link you received in your email when setting up.
 
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