Bridge prefix mismatch

[NetVu IT]

I've a number of 3CX to 3CX bridges set up. One of these is set for an access code of 4 with most of the extensions on the other end starting with a 4; when someone dials one of these the 44 is being stripped, as it's being matched as +44, so only the last 2 digits of the extension appear as CLID. This only happens for the home country code. Other than changing the trunk access code, am I missing something obvious to stop this happening?

Cheers.

 

[AlexDBarrett]

Shooting from the hip as I do not have the full picture.

My first thought is to change your numbering scheme.

 

[MRM]

Hi NetVu IT,

Have a look at your outbound rules, by rearranging which route the PBX chooses could be the issue.

https://www.3cx.com/docs/manual/sip-trunks/