BT Outbound CLI

[jskinner97]

Hi,

We are using the BT HSIPT for the first time, and we cannot get CLI passthrough working. It is enabled on the BT portal, and we have followed BTs instructions on how to get this to work - however, it just shows the trunk number when calling out, regardless of the extensions CLI. Just wondering if anyone has had similar issues with the BT HSIPT SIP trunks? We normally use Voiceflex that works fine - we just need to use BT HSIPT for this customer.

Thanks

 

[cobaltit]

If you followed their instructions and it doesn't work, it sounds like another call to them is in order. They can tell you what they are seeing and what you need to change to make it work