I have been using BT with 3CX for over a year. Initially I had problems with getting BT and 3CX to even look at each other but one night after many hours of frustration, voila as if by magic it all worked.
I have moved out of my old premises and have moved into a better location and moved all my gear with me.
A new BT line was installed last week and though we had problems with the broadband, I was able to get in coming calls fpr which I use sipgate.
The BT connection on the other hand pretends to be elsewhere it won't even log on the server activity log. There is not even an attempt at try to log onto the BT server.
Of course I called BT but they assure me that all my paswords etc as the same and nothing has changed in the move except of course the physical BT line but I have been told that I am even nearer to the exchange and after the usual 10 days of flucatuating my broadband will be even faster. Howevr, that is not the issue at this stage, why won't 3CX not bother to try to log onto the BT voip server unless my settings need to change.
BTW I have upgraded from v9 to v10 3CX and managed to import my settings. again the incoming line is fab but outgoing BT side is crap... please help me
settings used are:
sip server: bmnhb-03.bt.com
sip server port: 5060
Outbound proxy: http://www.bbvservice-560345.bt.com
outbound proxy port: 5060
external number: 056034xxxx
Authentication ID: 056034xxxx
auth' password xxxxxxxxxxx
but nothing........................ not even a twitch from 3CX...
I have moved out of my old premises and have moved into a better location and moved all my gear with me.
A new BT line was installed last week and though we had problems with the broadband, I was able to get in coming calls fpr which I use sipgate.
The BT connection on the other hand pretends to be elsewhere it won't even log on the server activity log. There is not even an attempt at try to log onto the BT server.
Of course I called BT but they assure me that all my paswords etc as the same and nothing has changed in the move except of course the physical BT line but I have been told that I am even nearer to the exchange and after the usual 10 days of flucatuating my broadband will be even faster. Howevr, that is not the issue at this stage, why won't 3CX not bother to try to log onto the BT voip server unless my settings need to change.
BTW I have upgraded from v9 to v10 3CX and managed to import my settings. again the incoming line is fab but outgoing BT side is crap... please help me
settings used are:
sip server: bmnhb-03.bt.com
sip server port: 5060
Outbound proxy: http://www.bbvservice-560345.bt.com
outbound proxy port: 5060
external number: 056034xxxx
Authentication ID: 056034xxxx
auth' password xxxxxxxxxxx
but nothing........................ not even a twitch from 3CX...
