Bug with WebClient?

[berl]

Hello!

Just figured out, that there is a bug (?) in v16SP3: If you check the checkbox in "Phone Provisioning" - "3CX App" - "Block Presence information in 3CX Apps / Webclient" customers can't use the WebClient anymore! Even thpough the checkbox on the first page in extensions settings "Enable WebClient" is checked!

Can anyone agree with me, that this is not the correct function of the first mentioned checkbox??

BR Christian

 

[JohnS_3CX]

Hi Christian,

This is not a bug, webclient requires presence to work.




This is allowed, because you may disable webclient separately from presence.

The desktop client for example can continue to make calls with no presence, and the webclient can also be disabled for a specific extension.