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- Nov 9, 2016
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Hello,
We recently installed 3cx, and I am needing to update many of our phones with a new custom template and also want to bulk update our Outbound Caller ID for the phones as well. I have exported the csv of the current extensions and have edited the csv. Can I import this back in? From what I have read, it seems I would have to delete all the extensions then import them in again? Wouldn't all of my users lose their voicemails and all of that if I had to do so?
I can't seem to do what I want by CTRL+Clicking multiple extensions as I have over 400 phones and I really don't want to have to do this one by one.
Any feedback would be appreciated! Thanks.
We recently installed 3cx, and I am needing to update many of our phones with a new custom template and also want to bulk update our Outbound Caller ID for the phones as well. I have exported the csv of the current extensions and have edited the csv. Can I import this back in? From what I have read, it seems I would have to delete all the extensions then import them in again? Wouldn't all of my users lose their voicemails and all of that if I had to do so?
I can't seem to do what I want by CTRL+Clicking multiple extensions as I have over 400 phones and I really don't want to have to do this one by one.
Any feedback would be appreciated! Thanks.