Bypass pin protect for certain numbers

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carmen.leroux

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Hi Support

Is it possible to bypass pin protect for a certain set of numbers?

An example, I want ext 100 to be able to dial:
- 012345678
- 123456789
- 234567890

But when he dials anything other than the above, he will need to enter a pin to do so.
 
Hi Carmen,

No you cannot bypass it once it is enabled per extension.
 
@JohnS_3CX thank you very much for clarifying.
 
You could use the emergency numbers and create a rule based on extension etc.. that will bypass the PIN. But, obviously this isnt what it was designed for and admins will get email/chat notification whenever a call is made so not sure how ideal this would be.
 
The other option is to implement the PIN feature in a CFD application that excludes a list of phone numbers. It's not elegant, but an option.
 
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