Call Cost

[siscom]

Good Afternoon Colleagues
I hope you are doing good and safe.

May i know what the situations that "Call Cost" can be used in ?

I think the most famous solution is at Hotels .

Is there any other customers/solutions - from your experience- can use this ?

Best Regards

 

[VoIPTools]

With 3CX you can use billing codes to group calls together. You can also use the billing interface to set the cost of calls based on the number dialed. You can report on the cost of calls via built-in reports, or build reports yourself using the CDR files.

Tell us more about what you are trying to achieve and we can provide further guidance.

 

[siscom]

Good Afternoon Matthew
Thx for your feedback . Really, I don't have a request from any of my customers for it but just want to understand what Call Cost can be used for.

Thx for your explanation.

Best Regards

 

[VoIPTools]

I think the most common uses are (1) if you are hosting 3CX for your customers and you want to bill them back for any calls they make, or (2) if you have a large organization that wishes to charge-back the cost of phone calls to the departments utilizing the phone system.

 

[siscom]

Thanks Matthew for your great explanation