Call Counter Failure

[Kasalwe]

Hi guys, i have a 3CX pro edition call center instance running, 4 agents 5 SC license. Every time we call out or receive a call the counter starts at 38 seconds, any help regarding this?

 

[diamond9]

Hi,

What counter are you referring too?

Regards

 

[JohnS_3CX]

Hi @Kasalwe

Please start by reading this post and including all the details. Do not share any keys or personal information like IPs or addresses of course, just enough information so we can understand your setup.

https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/