Solved Call Distribution graphs

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jbryant84

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I just want some clarification here to ensure I'm not missing something. Is it possible to run a call report showing hour by hour call volume on a longer time span than a single day? Choosing day-by-day or month-by-month results in only showing total volume for the whole time period, you lose the hour by hour granularity..
Hour by hour
upload_2018-4-2_11-51-45.png
Day by Day
upload_2018-4-2_11-52-2.png
Month by Month
upload_2018-4-2_11-52-17.png
 
Hello @jbryant84

I'm afraid that at the moment there is not that option available. Hourly time scale is generated for a 1 day period. You can schedule the report to be generated daily though.
You may want to post this as a feature request in the Ideas part of the forum here https://www.3cx.com/community/forums/3cx-ideas/
 
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Thank you for the clarification
 
Glad to help
 
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