Call Diversion

Status
Not open for further replies.

[email protected]

Joined
Apr 7, 2008
Messages
100
Reaction score
0
How do you enable Diversion header for call diversion?

Om the 3CX blog I got this answer:

Nicky says:
May 29, 2010 at 6:12 pm
302 diversion header – this works if you set up a DID directly to an extension.
Then on the extension you have an option – Enable 302 diversion header.

But I can't find this setting anywhere in the extension settings?

Wouldn't it be better to have this setting under VoIP Providers - Outbound Parameters?
 
First create a DID/inbound rule and point it to an extension example 100.


Then go to the Forwarding rules section , Away and out of office profile and there you have an option - An external number using the 302 diversion header.

Calls from that inbound rule hitting that extension directly WHEN the extension is set to AWAY or Out of office only, will use the 302 diversion header and will be bounced back to the telco
 
Status
Not open for further replies.

Latest Posts

Forum statistics

Threads
111,880
Messages
589,533
Members
164,733
Latest member
HLISolutions