Call ends after 30 sec

[Anonymous]

Hi,

I have the beta 3 installed and any call after 20 secs i hear the sound distorsioned and after other 10 sec i hear nothing but hte conection remains active until i hang up.

Can anyone help me on that?

Thnx

 

[N_G]

Disconnection

Hi,

Can you try to restart the machine and see if the problem continues? Is this for all calls, including internal, or only gateway and / or VOIP providers.

 

[Anonymous]

I restarted the machine and the problem continues.
The problem is for all calls including internal.

 

[Anonymous]

I tried to use sofware phones and hardware phones, the problem is the same for all tipe of calls :roll:

I read all the documentation and i'm sure i respected all the indications but i still can't solve this problem.

 

[Anonymous]

Here are some logs from 3cx media server

can this be the problem?


14:27:58.953|MSEndPoint.cpp(505)|Error1||??: EP:[email protected] mistiming of RTP stream. RTPPacket timestamp is less then expected
14:27:58.968|MSEndPoint.cpp(505)|Error1||??: EP:[email protected] mistiming of RTP stream. RTPPacket timestamp is less then expected
14:27:58.984|MSEndPoint.cpp(505)|Error1||??: EP:[email protected] mistiming of RTP stream. RTPPacket timestamp is less then expected
14:27:59.000|MSEndPoint.cpp(505)|Error1||??: EP:[email protected] mistiming of RTP stream. RTPPacket timestamp is less then expected
14:27:59.000|MSEndPoint.cpp(505)|Error1||??: EP:[email protected] mistiming of RTP stream. RTPPacket timestamp is less then expected
14:27:59.015|MSEndPoint.cpp(505)|Error1||??: EP:[email protected] mistiming of RTP stream. RTPPacket timestamp is less then expected
14:27:59.015|MSEndPoint.cpp(505)|Error1||??: EP:[email protected] mistiming of RTP stream. RTPPacket timestamp is less then expected
14:27:59.031|MSEndPoint.cpp(505)|Error1||??: EP:[email protected] mistiming of RTP stream. RTPPacket timestamp is less then expected
14:27:59.046|MSEndPoint.cpp(505)|Error1||??: EP:[email protected] mistiming of RTP stream. RTPPacket timestamp is less then expected
14:27:59.062|MSEndPoint.cpp(505)|Error1||??: EP:[email protected] mistiming of RTP stream. RTPPacket timestamp is less then expected
14:27:59.062|MSEndPoint.cpp(505)|Error1||??: EP:[email protected] mistiming of RTP stream. RTPPacket timestamp is less then expected
14:27:59.078|MSEndPoint.cpp(505)|Error1||??: EP:[email protected] mistiming of RTP stream. RTPPacket timestamp is less then expected
14:27:59.078|MSEndPoint.cpp(505)|Error1||??: EP:[email protected] mistiming of RTP stream. RTPPacket timestamp is less then expected
14:27:59.093|MSEndPoint.cpp(505)|Error1||??: EP:[email protected] mistiming of RTP stream. RTPPacket timestamp is less then expected
14:27:59.093|MSEndPoint.cpp(505)|Error1||??: EP:[email protected] mistiming of RTP stream. RTPPacket timestamp is less then expected
14:27:59.109|MSEndPoint.cpp(505)|Error1||??: EP:[email protected] mistiming of RTP stream. RTPPacket timestamp is less then expected
14:27:59.125|MSEndPoint.cpp(505)|Error1||??: EP:[email protected] mistiming of RTP stream. RTPPacket timestamp is less then expected
14:27:59.140|MSEndPoint.cpp(505)|Error1||??: EP:[email protected] mistiming of RTP stream. RTPPacket timestamp is less then expected
14:27:59.140|MediaServer.cpp(600)|Log2||??: EndPoint [email protected] removed from call 0000000E
14:27:59.140|MediaServer.cpp(637)|Log2||??: EndPoint [email protected] removed from call 0000000E
14:27:59.171|MediaServer.cpp(376)|Log2||??: references to EndPoint [email protected] were removed
14:27:59.171|MediaServer.cpp(665)|Log2||??: references to call 0000000E were removed
14:27:59.171|MSCallConf.cpp(30)|Log2||??: Call: 0000000E destroyed
14:27:59.187|MediaServer.cpp(376)|Log2||??: references to EndPoint [email protected] were removed

 

[N_G]

working on it

hi there,

thanks for this. we are familiar with this problem and trying to resolve the matter now.