Call Flow Designer to 3cx call Que.

[Nickz]

Hi Could someone explain an issue I am having.

I have setup my call flows in the designer press 1 press 2 etc and the build is to an extension number 8010 which the zip has imported to 3cx with no issues.
When I dial in the office the extension number 8010 of the call flow I get press 1 press 2 works fine.

But I want to use call que in 3cx as I cannot find it in the Call flow designer app which I have set up as extension 8012.

By calling 8012 that works fine but how do I direct option press 1 to the call que of 8012.



Thanks.

 

[edossantos]

You need to use the Transfer component for that.

 

[Nickz]

You need to use the Transfer component for that.

Thank you for the reply and solution
Very much appreciated
Regards