queue

  1. EcK
  2. Robertos
  3. Alexndre
  4. SimonTipple
  5. TagleRock
  6. Khorny
  7. Rajthilak
  8. Ascent Support
  9. WhiteSasch
  10. Lukas Berchten
    Group Voicemail (implement to the webclient) 5 5 5votes
    5/5, 5 votes
    Thread

    Group Voicemail (implement to the webclient)

    Please implement a usable Group Voicemail. Here there was the Idea who you checked as implemented:...
    Thread by: Lukas Berchten, Jun 19, 2018, 1 replies, in forum: Ideas
  11. Eliq91
  12. Sven Witlox
  13. GarethM
  14. rayno_b
  15. sentrianjames
  16. infohit
    Call Flow Designer: ability to log incoming calls as abandoned or not at any point 5 5 1votes
    5/5, 1 vote
    Thread

    Call Flow Designer: ability to log incoming calls as abandoned or not at any point

    Add the ability to log the call as abandoned (and not abandoned / held / successful / whatever), at any point during the call flow.
    Thread by: infohit, Apr 30, 2018, 0 replies, in forum: Ideas
  17. Sébastien Gauvin
    Multiple calls in queue, choose which to answer 5 5 2votes
    5/5, 2 votes
    Thread

    Multiple calls in queue, choose which to answer

    Like to be able to choose a specific call in the queue to answer for an agent. Thank you.
    Thread by: Sébastien Gauvin, Apr 23, 2018, 0 replies, in forum: Ideas
  18. BrechtD
  19. Matt Campbell
  20. Kevinrek