queue

  1. Alexndre
  2. SimonTipple
  3. TagleRock
  4. Khorny
  5. Rajthilak
  6. Ascent Support
  7. WhiteSasch
  8. Lukas Berchten
    Group Voicemail (implement to the webclient) 5 5 4votes
    5/5, 4 votes
    Thread

    Group Voicemail (implement to the webclient)

    Please implement a usable Group Voicemail. Here there was the Idea who you checked as implemented:...
    Thread by: Lukas Berchten, Jun 19, 2018, 1 replies, in forum: Ideas
  9. Eliq91
  10. Sven Witlox
  11. GarethM
  12. rayno_b
  13. sentrianjames
  14. infohit
    Call Flow Designer: ability to log incoming calls as abandoned or not at any point 5 5 1votes
    5/5, 1 vote
    Thread

    Call Flow Designer: ability to log incoming calls as abandoned or not at any point

    Add the ability to log the call as abandoned (and not abandoned / held / successful / whatever), at any point during the call flow.
    Thread by: infohit, Apr 30, 2018, 0 replies, in forum: Ideas
  15. Sébastien Gauvin
    Multiple calls in queue, choose which to answer 5 5 2votes
    5/5, 2 votes
    Thread

    Multiple calls in queue, choose which to answer

    Like to be able to choose a specific call in the queue to answer for an agent. Thank you.
    Thread by: Sébastien Gauvin, Apr 23, 2018, 0 replies, in forum: Ideas
  16. BrechtD
  17. Matt Campbell
  18. Kevinrek
  19. Brandan Hermo
  20. Benjamin THOMAS