Call Forwarding Number

[Maurice Lefevere]

Hello All,

This might be a faily simple question but i can't find it...
We have a customer that's complaining about the transfered number when forwarding a call (attended).

On v18 when transfering the original caller party ID was sent. On v20 when transfering the number of the person who initiated the transfer remains.

 

[Evolute IT]

Hello All,

This might be a faily simple question but i can't find it...
We have a customer that's complaining about the transfered number when forwarding a call (attended).

On v18 when transfering the original caller party ID was sent. On v20 when transfering the number of the person who initiated the transfer remains.

This depends on the trunk settings usually. On SMB, you cannot modify them much.