Call from Extn:1000 has failed. Reason: Server Failure

[zaghum]

11/07/2022 4:06:35 PM - ~Target=Unknown:03450376699@(Ln.10000@Patton Analog FXO)

11/07/2022 4:06:35 PM - Leg L:21.1[Extn:1000] is terminated: Cause: BYE from PBX

11/07/2022 4:06:35 PM - Terminated from "Mohammed Osman"<sip:[email protected]>;tag=95346dba-f228-4a5c-8b31-172826eb59a8 to <sip:[email protected];tag3cx=6942067d-1a77-407d-8874-fc70148b271e>;tag=dd55d936; reason: Rejected

11/07/2022 4:06:35 PM - L:21.1[Extn:1000] Sending: OnSendResp Send 500/INVITE from 0.0.0.0:0 tid=Pj9b86b956-5f36-452f-84c7-544b48299e67 Call-ID=e93b84e8-4cdd-4458-a89c-d0e977933b66: SIP/2.0 500 Server Internal Error Via: SIP/2.0/UDP 127.0.0.1:5080;branch=z9hG4bK-524287-2---Pj9b86b956-5f36-452f-84c7-544b48299e67;rport=5080 Via: SIP/2.0/UDP [::ffff:10.20.30.157]:43920;branch=z9hG4bK-524287-1---tunneltid;rport;tnlid=clnt.0-b5da1038-a793-4632-bfb3-e4fdadbfa1be_641773 Via: SIP/2.0/TCP 127.0.0.1:50195;rport;branch=z9hG4bKPj9b86b956-5f36-452f-84c7-544b48299e67;alias To: <sip:[email protected];tag3cx=6942067d-1a77-407d-8874-fc70148b271e>;tag=dd55d936 From: "Mohammed Osman"<sip:[email protected]>;tag=95346dba-f228-4a5c-8b31-172826eb59a8 Call-ID: e93b84e8-4cdd-4458-a89c-d0e977933b66 CSeq: 3537 INVITE Warning: 499 EngrUsman-HP "Server Failure" Content-Length: 0

11/07/2022 4:06:35 PM - SendMsg from <sip:[email protected];tag3cx=6942067d-1a77-407d-8874-fc70148b271e>;tag=dd55d936 to "Mohammed Osman"<sip:[email protected]>;tag=95346dba-f228-4a5c-8b31-172826eb59a8

11/07/2022 4:06:35 PM - Call(C:21) is terminated

11/07/2022 4:06:35 PM - [CM503020]: Call(C:21): Normal call termination. Call originator: Extn:1000. Reason: Server Failure

11/07/2022 4:06:35 PM - [CM503016]: Call(C:21): Attempt to reach <sip:[email protected]:0> from Extn:1000 has failed. Reason: Server Failure

11/07/2022 4:06:35 PM - [Flow] Current call diversion path:[]

11/07/2022 4:06:35 PM - L:21.1[Extn:1000] failed to reach Line:10000>>03450376699, reason Server Failure

11/07/2022 4:06:35 PM - RerouteReq

11/07/2022 4:06:35 PM - Leg L:21.2[Line:10000>>03450376699] is terminated: Cause: 504 Server Time-out/INVITE from 10.20.30.251:5060

11/07/2022 4:06:35 PM - L:21.2[Line:10000>>03450376699] got Terminated Recv 504/INVITE from 10.20.30.251:5060 tid=6a150b19bb2f0650 Call-ID=-Lhx7G3dlx1ZH87Uj9B8cA..: SIP/2.0 504 Server Time-out Via: SIP/2.0/UDP 10.20.30.250:5060;branch=z9hG4bK-524287-1---6a150b19bb2f0650;rport=5060;received=10.20.30.250 To: <sip:[email protected]:5060>;tag=4058409169 From: "Mohammed Osman"<sip:10.20.30.250:5060>;tag=98313a1a Call-ID: -Lhx7G3dlx1ZH87Uj9B8cA.. CSeq: 1 INVITE Server: Patton SN4524 2JS2JO EUI 00A0BA0AD12D R6.11 2019-07-02 H323 SIP FXS FXO M5T SIP Stack/4.2.26.112 Reason: Q.850;cause=102;text="Recovery on timer expiry" Content-Length: 0

11/07/2022 4:06:35 PM - Terminated from <sip:[email protected]:5060>;tag=4058409169 to "Mohammed Osman"<sip:10.20.30.250:5060>;tag=98313a1a; reason: Error

11/07/2022 4:06:35 PM - Call to T:Line:10000>>03450376699@[Dev:sip:[email protected]:5060] from L:21.1[Extn:1000] failed, cause: Cause: 504 Server Time-out/INVITE from 10.20.30.251:5060

11/07/2022 4:06:35 PM - L:21.2[Line:10000>>03450376699] got Failure: Failure Recv 504/INVITE from 10.20.30.251:5060 tid=6a150b19bb2f0650 Call-ID=-Lhx7G3dlx1ZH87Uj9B8cA..: SIP/2.0 504 Server Time-out Via: SIP/2.0/UDP 10.20.30.250:5060;branch=z9hG4bK-524287-1---6a150b19bb2f0650;rport=5060;received=10.20.30.250 To: <sip:[email protected]:5060>;tag=4058409169 From: "Mohammed Osman"<sip:10.20.30.250:5060>;tag=98313a1a Call-ID: -Lhx7G3dlx1ZH87Uj9B8cA.. CSeq: 1 INVITE Server: Patton SN4524 2JS2JO EUI 00A0BA0AD12D R6.11 2019-07-02 H323 SIP FXS FXO M5T SIP Stack/4.2.26.112 Reason: Q.850;cause=102;text="Recovery on timer expiry" Content-Length: 0

11/07/2022 4:06:35 PM - [CM503003]: Call(C:21): Call to <sip:[email protected]:5060> has failed; Cause: 504 Server Time-out/INVITE from 10.20.30.251:5060

11/07/2022 4:06:35 PM - Session 49461 has failed in leg L:21.2[Line:10000>>03450376699] ; Cause: 504 Server Time-out/INVITE from 10.20.30.251:5060

11/07/2022 4:06:35 PM - Failure from <sip:[email protected]:5060>;tag=4058409169 to "Mohammed Osman"<sip:10.20.30.250:5060>;tag=98313a1a

 

[zaghum]

Dear Team,

Can anyone please assit me. I am facing this internal server error while calling outside.

 

[SweetAction]

I think your Patton analog FXO device is not responding to 3CX invites. Please provide information here: https://www.3cx.com/community/threads/post-in-relevant-category.115838/