3CX Server (Debian) - v16.0.6.655
Windows Clients - v16.3.0.179
We are having ongoing issues with some call information not being visible in the switchboard view of the Windows 3CX client, but present in the web client.
We have observed many instances of partial information or calls completely missing from the Windows client.
Screenshot of caller info missing from Windows client - with comparison to WebClient switchboard:
Screenshot of entire call record missing from Windows client:
There was supposedly a fix in a previous (now locked) thread. However, this update did not resolve our issue.
As this is having a significant negative impact on our organisation (the switchboard is used quite heavily), I'm more than happy to provide any additional information that could help in a speedy resolution to this issue.
-Logan
Windows Clients - v16.3.0.179
We are having ongoing issues with some call information not being visible in the switchboard view of the Windows 3CX client, but present in the web client.
We have observed many instances of partial information or calls completely missing from the Windows client.
Screenshot of caller info missing from Windows client - with comparison to WebClient switchboard:
Screenshot of entire call record missing from Windows client:
There was supposedly a fix in a previous (now locked) thread. However, this update did not resolve our issue.
As this is having a significant negative impact on our organisation (the switchboard is used quite heavily), I'm more than happy to provide any additional information that could help in a speedy resolution to this issue.
-Logan
