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- Feb 9, 2011
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HI 3cx Suppport,
I'm facing a issue with the call logging Reports...
The issue is when an extension 'A 'calls 'B' & extn 'B' transfers the call to trunk (a mobile no) so that 'A' & 'trunk' is with conversation, the call log report shows that 'A' placed call to trunk directly whereas call from 'A' to 'B' are not logged in internal report.....
Thanks in advance
Rgds,
RavI G
I'm facing a issue with the call logging Reports...
The issue is when an extension 'A 'calls 'B' & extn 'B' transfers the call to trunk (a mobile no) so that 'A' & 'trunk' is with conversation, the call log report shows that 'A' placed call to trunk directly whereas call from 'A' to 'B' are not logged in internal report.....
Thanks in advance
Rgds,
RavI G