Call opens web URL altough nothing defined

[grasgruen.it]

Hi,
I am testing the CRM API with PostgreSQL and some calls lead to opening of a non existent web page altough nothing is defined in Contact URL Prefix / Suffix.
The URL it is trying to open is chrome-extension://baipgmmeifmofkcilhccccoipmjccehn/webclient/dialer/3
3 is the ID of the caller entry in the DB.
How can I completely disable the opening of a Contact URL?
Thank you

 

[Evolute IT]

In the browser extension popup, go to the menu (left side of logo), Settings -> Personalize -> Open Contact URL. That setting is independent from the Webclient's one. Also, if your database returns 0 row, the URL shouldn't be triggered as the contact doesn't exist.

The URL opened is simply because the URL received is a relative one, so the dialer app adds it own prefix to it. That's just a web browser thing.

 

[grasgruen.it]

Thank you. Found that setting. But it was in Integration, not Personalize.