Call progress tones /dial tones

[ElCompe]

Hey all!

I have already searched and read the entire forum, but have not found the solution:

Is there any chance to get german call progress tones/dial tones when using the webclient or iOS App? We just configured a supported (preferred) SIP-Trunk on a clean, new 3CX.
Whenever we try to make a call (to any number) we get "US progress tones", which are slightly different to the german ones which will be confusing to users.

Haven't tried it yet with our desktop phones (yealink)

Did I miss any kind of country setting?

Thanks in advance!

 

[YiannisH_3CX]

Hello @ElCompe

Unfortunately there is no way to change that. If your provider is sending you a 180 ringing then the device will play its local progress tone. If the provider sends its own ringing then you will hear the German progress tone but this is not very common.