Call Queue Statistics

[Alphabetic]

Hi all

can anyone tell me if the call queue statistics get reset if i reboot the system or will they keep until the scheduled task to do so?

 

[VasilisV_3CX]

Hi @kieferschild,

Rebooting the system won't remove any queue statistics until manually done so or via a scheduled task as you've mentioned.

 

[Alphabetic]

Hi @kieferschild,

Rebooting the system won't remove any queue statistics until manually done so or via a scheduled task as you've mentioned.

Assuming QCB will be counted as failed when I reboot?

 

[VasilisV_3CX]

Hi @kieferschild,

Just tried this and noted that it will wipe the Callbacks on reboot.

 

[Alphabetic]

Hi @kieferschild,

Just tried this and noted that it will wipe the Callbacks on reboot.

Wipe as in gone without a trace or do they get marked as failed?

 

[VasilisV_3CX]

Hi @kieferschild,

Do you mean the reboot will take place as the callback is happening, I've not tested this case yet. Or do you mean the Wallboard that mentions callbacks will be marked as abandoned? In this case, the wallboard is wiped clean.

 

[Alphabetic]

Customer has about 10-20 QCB happening at any time and they produce reports.

The reboot will terminate all these QCB but i want to know how they will be reported