Call queues Timeout

[CondoMax20]

Hi, i'd like to know why in a call queue, the "Maximum Queue Wait Time (seconds)" for the "Destination if no answer" is set between 15 to 65535, and not 1 to 65535, because 15 seconds minimum is a bit long for some of my clients, for example i'd like it to be set to 9 seconds.

 

[VasilisV_3CX]

Hi @CondoMax20,

This has been raised before as a feature request quite a while ago but it never gained enough traction, feel free to vote for it here: https://www.3cx.com/community/threads/minimum-maximum-queue-wait-time.44674/

Can you tell me what the desired call flow is, and maybe I can suggest something that may work for you?

 

[CondoMax20]

Thank you for your response, i've just added a vote to this thread

 

[VasilisV_3CX]

Sure thing, if you require anything else, feel free to open a new thread! If you'd like to discuss the call flow, I'll leave it open for a little while awaiting your response.