Call Recording button to record the whole call.

[eminent1]

I have quite a few clients that have requested to have the option to make the record call button go back and record the whole call, instead of just recording from that point on. We deal with a few police departments and cities, and they don't know when a call is going to go south on them. They just have to start recording as soon as they realize it is going south, but then they don't get any of the context of the conversation.

 

[eddv123]

Why not just simply record all calls, obviously make sure your system/storage can facilitate this but it would be the easiest solution for you.