Call recording issue

[blueriver]

Hi,

I have a customer that is hearing static on their line, but it is at random times. Therefore, I turned on the call recording function on all of the extensions on the 3cx PABX. Version 7

I now can't seem to find the call recordings. As far as I am aware they are stored in the 3cx phone system\data\recordings folder. This folder doesn't exist on the server. Is there any way of finding the recordings?

I have looked for .wav files, but cannot find anything.

Any ideas.

Thanks.

 

[StefanW]

If you turned recordings on on the PBX the files will be located on the pbx host: C:\ProgramData\3CX\Data\Recordings