Call recording location

[Alan.Burgess]

Is adding a second disk and moving the location of the call recordings a supported solution if you have deployed 3CX to Azure using the Azure template, or is the better option simply to make the OS disk large enough to store required amount of recordings? (we are NOT looking to archive the call recordings at this time)!

Thanks
Alan

 

[Cal4care | AG]

Hi Alan,

I think the better option is simply to make the OS disk large enough to store the required amount of recordings.



Thanks

 

[Evolute IT]

Using archiving would probably be a better idea. You can still see and access those recordings even archived ones.

 

[Alan.Burgess]

Hi Alan,

I think the better option is simply to make the OS disk large enough to store the required amount of recordings.

View attachment 32086

Thanks

It would be a second "local" disk, but I know that ensuring the correct security has been applied in Linux can be an interesting challenge, so it might be simpler to extend the disk.

 

[Alan.Burgess]

Using archiving would probably be a better idea. You can still see and access those recordings even archived ones.

The only issue with archiving would that I would need to stand up a new server to archive it to. As it's call recordings regarding sensitive data it brings a whole world of other security around protecting the new machine. Extending the disk would be the simplest option at this stage

 

[Evolute IT]

The only issue with archiving would that I would need to stand up a new server to archive it to. As it's call recordings regarding sensitive data it brings a whole world of other security around protecting the new machine. Extending the disk would be the simplest option at this stage

Yeah, well 3CX also supports archiving to Google Buckets (which can be secured) so that could be an other route.