Call reference ID

[wfbitsupport]

Hi,
I have an issue in Zoho and some calls don't generate tickets.
Their support asked me to provide the call list with their reference ID.
I need help to identify where i can find that in 3CX.
Thanks

 

[triwardhana]

Hello,

You need to activate verbose log to be able to see what is happening with the crm integration. Then from activity log, find the file SystemService.log