Solved Call Report showing outbound rule used

[GeorgeTs]

Hi everyone,

Is there a way check the usage of each outbound rule? (e.g. how many calls went out using Outbound Rule #1 and how many calls went out using Outbound Rule #2)

Maybe via call reports?

Version 16 or 18.

Thanks!

 

[VasilisV_3CX]

Hi @GeorgeTs,

You could run a standard call report and change the To field to "number starts with" or "number contains" and match it to your Outbound rule?

 

[GeorgeTs]

Hi @VasilisV_3CX
Thank you for your response.
Yes, that could be an alternative.
Please feel free to close this thread.

 

[VasilisV_3CX]

Great, glad that works for you @GeorgeTs. Feel free to open a new thread if you require any further assistance or information!