Solved Call Reports limited to 30 days?

[Bigbossnass00]

This is dumb and I'm sure it's easier than I'm making it. Under Admin Console --> Reports --> Call Log, it appears the default range is 30 days and I can't seem to find a way to change it. I need to go back 90 days (or preferably more).

I don't want to say "the previous version could do it" but......

 

[OlegR_3CX]

Hi there.
You can change that and this option is fixed.
In case you need more information on the calls, run the report.

 

[Bigbossnass00]

Hi there.
You can change that and this option is fixed.
In case you need more information on the calls, run the report.

I guess I don't understand what "run the report" means. I thought I was doing that. Can the report be customized or a new call report with a longer time frame created?

 

[OlegR_3CX]

So if you click on "seach" , you will be able to customize the range of the dates :

 

[Bigbossnass00]

Ah, I see there a little "filter" icon in between "Call type" and "Search".
As I said, this was easier than I was making it!

Thanks for the help.

 

[OlegR_3CX]

You are always welcome.
Have a nice day